Contact Form

Orders have been taking about three weeks to fulfill.

Frequently asked questions:

  • Do you ship internationally?

    • Yes we do. Priority Mail International shipping cost $60 and takes about a week to ten days in transit. Any local taxes due will be collected by your post office.

  • What forms of payment does the website accept?

    • Credit cards, PayPal and ApplePay.

  • Can I play <insert game name here>?

    • Probably. Experienced quadstick users play very challenging games. The best place to ask about a specific game is in the user forum. Somebody has probably played it. You can search the forum for game names.

    • You can create your own custom configuration files.

  • When will my order ship?

    • Orders are currently taking about four weeks to fulfill.

  • Do you have a User Manual?

    • Yes, you can read it here. You'll save both of us a lot of time if you read it.

  • Can I use the Quadstick with a specific console or computer?

    • The Quadstick can connect directly to a PS4, PS3, Nintendo Switch and PC/Mac.

    • The Quadstick requires an adapter to connect to an XBox One or 360.

    • A CronusMax may be needed for advanced systems that combine multiple third party devices, like other joysticks, with the Quadstick.

  • Can I return the Quadstick for a refund if it does not work for me?

    • Yes. Contact Quadstick within thirty days of receiving it and for instructions. Once it is returned, a refund minus the shipping costs will be issued.

  • Do you have demo or loaner units?

    • No. If you are unsure if the Quadstick is right for you, there is a thirty day period to return it for a refund, minus the shipping costs.

  • Where are you located?

    • Quadstick

    • 1823 2nd Ave N

    • Great Falls, Montana 59401.


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