Contact Form

 

The office will be closed the week of June 4th through 8th.


Frequently asked questions:

  • Do you ship internationally?
    • Yes we do.  Priority Mail International shipping cost $60 and takes about a week to ten days in transit.  Any local taxes due will be collected by your post office.
  • Can I play <insert game name here>?
    • Probably.  Experienced quadstick users play very challenging games.  The best place to ask about a specific game is in the user forum.  Somebody has probably played it.  You can search the forum for game names.
    • You can create your own custom configuration files.
  • When will my order ship?
    • Orders are currently taking about four weeks to fulfill.
  • Do you have a User Manual?
    • Yes, you can read it here.  You'll save both of us a lot of time if you read it.
  • Can I use the Quadstick with a specific console or computer?
    • The Quadstick can connect directly to a PS4, PS3, Nintendo Switch and PC/Mac.
    • The Quadstick requires an adapter to connect to an XBox One or 360.
    • A CronusMax may be needed for advanced systems that combine multiple third party devices, like other joysticks, with the Quadstick.
  • Can I return the Quadstick for a refund if it does not work for me?
    • Yes.  Contact Quadstick within thirty days of receiving it and for instructions.  Once it is returned, a refund minus the shipping costs will be issued.
  • Do you have demo or loaner units?
    • No.  If you are unsure if the Quadstick is right for you, there is a thirty day period to return it for a refund, minus the shipping costs.


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